Frequently Asked Questions
Everything you need to know about our done-for-you AI agents, onboarding, pricing, and integrations.
Getting Started & Launch
How quickly can our business go live with an AI agent?
Most engagements ship in 14 days or less. Restaurant online menus and standard voice receptionists can be live in under 7 days. AI Outbound SDR setups typically require 10–14 days to research and validate your Ideal Customer Profile (ICP).
What does the one-time setup fee cover?
The setup fee covers a dedicated 30-minute discovery call, custom agent prompt architecture, tool integrations (Google Calendar, CRM, POS, SIP telephony), end-to-end QA testing, and launch monitoring. Setup fees are 100% waived on annual contracts.
Do I need any technical or coding knowledge?
None at all. NabkaAI is an agency-first done-for-you service. We build, configure, test, and maintain the agents for you.
Billing & Contracts
Can I cancel anytime?
Yes. Month-to-month plans can be canceled anytime with no contracts or hidden penalties. Unused days on the active monthly cycle are refunded. Annual plans are non-refundable but transferable across locations or business entities.
What happens if my call or order volume exceeds my monthly tier?
You will receive an automated soft alert when you hit 80% and 95% of your quota. We never abruptly cut your service off during business hours — overage is simply billed at a predictable flat per-call or per-message rate, or you can choose to upgrade tiers.
Do you offer white-label solutions for marketing agencies?
Yes. Under our Custom tier, we provide complete white-label deployments under your own brand, allowing agencies to resell AI receptionists and ordering systems to local business clients with custom margins.
Integrations & Voice Quality
What tools and POS systems can NabkaAI integrate with?
We integrate with major calendar systems (Google Calendar, Outlook), CRMs (HubSpot, Pipedrive, Jobber, GoHighLevel), and restaurant POS/printer hardware (Square, Toast, Clover, Epson ticket printers).
Does the voice receptionist sound natural or robotic?
Our voice agents utilize ultra-low latency conversational streaming models with natural human cadence, interruption handling, and brand voice customization (friendly, professional, or formal).
Data Privacy & Security
Is our customer data kept private and secure?
Yes. All calls, orders, and messages are processed in dedicated client tenants with encryption in transit and at rest. We never sell your data or train foundation models on your customer conversations.
Have a question not listed here?
Drop us a message or schedule a 30-minute discovery call with an AI solutions architect.